Overview

Social Season Events ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Social Season Events. This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, Social Season Events. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions & Key Terms

• Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information about you.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Social Season Events PTY LTD, 19 Hawker St, Airport West.
• Country: Australia, where Social Season Events is based.
• Device: Any internet connected device such as a phone, tablet, or computer that can be used to visit Social Season Events.
• IP Address: A number assigned to every device connected to the Internet, often used to identify the location from which a device is connecting.
• Personal Data: Any information that directly or indirectly allows for the identification of a natural person.
• Service: The service provided by Social Season Events as described on this platform.
• Website: Social Season Events's site, accessible via socialseasonevents.com
• You: A person or entity registered with Social Season Events to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This includes:

• Name / Username
• Phone Numbers
• Email Addresses

Use of Third-Party Information

Social Season Events will collect End User Data necessary to provide our services. End users may voluntarily provide us with information they have made available on social media websites. We may also receive information from third parties when you contact us — for example, automated fraud detection services. You can control how much of your information social media websites make public by visiting those platforms and changing your privacy settings.

Do We Share Information With Third Parties?

We may share information we collect with third parties such as advertisers, promotional and marketing partners, and trusted service providers who assist with hosting, email management, credit card processing, and customer service. We may also share information in the event of a business merger, asset sale, or reorganisation.

We may share log file data including IP addresses for analytics purposes. We may also disclose personal information to government or law enforcement officials where required by law or to protect the safety of any person.

How Do We Use the Information We Collect?

• To personalise your experience and better respond to your individual needs
• To improve our website based on feedback we receive
• To improve customer service and support
• To process transactions
• To administer contests, promotions, surveys, or other site features
• To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You may unsubscribe at any time by clicking the opt-out link in any email we send. We do not send unsolicited commercial emails. By submitting your email, you also agree to allow us to use it for customer audience targeting on platforms such as Facebook. Email addresses submitted through the order processing page will be used solely for order-related communications.

How Long Do We Keep Your Information?

We keep your information only as long as needed to provide our services and fulfil the purposes described in this policy. When we no longer need your information and there is no legal or regulatory obligation to retain it, we will either remove it from our systems or depersonalise it so that you cannot be identified.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway providers' databases. After a transaction, your private financial information is never kept on file. While we take every reasonable precaution, we cannot guarantee absolute security of information transmitted to us.

Could My Information Be Transferred to Other Countries?

Social Season Events is incorporated in Australia. Information collected via our website may be transferred to our offices, personnel, or third parties located in other countries. By using our services, you voluntarily consent to the trans-border transfer and hosting of such information.

Can I Update or Correct My Information?

You have the right to request updates, corrections, or deletion of your personally identifiable information by contacting us directly. We may take reasonable steps to verify your identity before making changes. Please note that it is not always technically possible to remove every record of information you have provided to us.

Cookies

Social Season Events uses cookies to identify areas of our website that you have visited and to enhance performance and functionality. Most web browsers can be set to disable cookies, however doing so may prevent you from accessing certain features correctly. We never place personally identifiable information in cookies.

Kids' Privacy

If you are a parent or guardian and are aware that your child under the age of 13 has provided us with personal data without your permission, please contact us immediately. We will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you before changes take effect where possible. Continued use of our website following the posting of changes constitutes your acceptance of those changes.

GDPR — General Data Protection Regulation

If you are located in the European Economic Area (EEA), you have specific rights regarding your personal data including the right to access, update, retrieve, and request deletion of your data. Social Season Events processes and stores all personal data in fully vetted, DPA-compliant vendors for up to 6 years unless your account is deleted, after which data is disposed of within 60 days.